Shipping policy
At Nexa Mart, we are committed to delivering your orders quickly, safely, and efficiently across Pakistan.
Processing Time
- Orders are processed within 24 hours after confirmation.
- Orders placed on weekends or public holidays are processed on the next working day.
Delivery Time
- Major Cities: 2–4 Business Days
- Other Areas: 3–7 Business Days
Delivery times may vary due to weather conditions, public holidays, or courier delays.
Shipping Charges
- FREE Shipping on All Orders Across Pakistan
Cash on Delivery (COD)
- We offer Cash on Delivery (COD) nationwide.
- Please ensure someone is available to receive and pay for the order at the delivery address.
Order Tracking
- Once your order is dispatched, you will receive a confirmation message with your tracking details.
Delivery Attempts
- Our courier partner will make delivery attempts. If the order cannot be delivered after multiple attempts, it may be returned to us.
Incorrect Address
- Please ensure your shipping address and contact number are accurate. Nexa Mart is not responsible for delays caused by incorrect or incomplete information.
Damaged or Missing Items
- If your order arrives damaged or an item is missing, please contact our customer support within 48 hours of receiving your order so we can resolve the issue promptly.
Need Help?
If you have any questions regarding your order or shipping, our customer support team is always ready to assist you.
Nexa Mart – Smart Products for Everyday Life.